Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Account Information: Name, email address, phone number, business information
• Profile Information: Business description, product catalogues, seller preferences
• Financial Information: Payment details, banking information, transaction history
• Communication Data: Messages, support tickets, feedback
• Verification Data: Identity documents, business registration documents

2.2 Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Website usage data and analytics
• Cookies and similar technologies (see our Cookie Policy)

2.3 Transaction Information

• Purchase and sales history
• Payment processing data
• Shipping and delivery information
• Dispute and resolution data

3. How We Use Your Information

We process your personal data for the following purposes:

3.1 Service Provision

• Operating and maintaining our marketplace platform
• Processing transactions and payments
• Facilitating communication between buyers and sellers
• Providing customer support
• Managing user accounts and profiles

3.2 Legal and Security

• Verifying user identity and preventing fraud
• Complying with legal obligations and regulations
• Enforcing our terms of service
• Protecting against security threats

3.3 Improvement and Analytics

• Analysing platform usage and performance
• Improving our services and user experience
• Developing new features and functionality
• Conducting market research

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary for providing our marketplace services
• Legal Obligation: Compliance with EU regulations, tax laws, and anti-money laundering requirements
• Legitimate Interest: Fraud prevention, security, and service improvement
• Consent: Marketing communications and optional features (where applicable)

5. Data Sharing and Disclosure

5.1 Service Providers

We may share your data with trusted third-party service providers:

• Payment processors and financial institutions
• Cloud hosting and storage providers
• Customer support and communication tools
• Analytics and marketing platforms
• Security and fraud prevention services

5.2 Legal Requirements

We may disclose your information when required by law:

• To comply with legal obligations or court orders
• To respond to lawful requests from authorities
• To protect our rights, property, or safety
• To prevent fraud or illegal activities

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity, subject to the same privacy protections.

6. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Other appropriate safeguards as required by GDPR

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce agreements
• Prevent fraud and maintain security

When data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

To exercise any of these rights, please contact us at privacy@mewccpr.top. We will respond within one month of receiving your request.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Incident response and breach notification procedures
• Regular backups and disaster recovery plans

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. For detailed information about our use of cookies, please see our Cookie Policy.

You can manage your cookie preferences through our cookie consent banner or your browser settings.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

13. Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with a supervisory authority. In the Netherlands, you can contact:

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: